![]() You can skip Step #2 and continue to Step #3. ![]() If the GoTo Opener application is already installed, then the web browser will automatically start the GoTo Opener app, which will then launch the GoToAssist Customer application (or install it again, if needed).If the GoTo Opener application is not installed (either first time joining or it was previously removed), then the GoToAssist Opener.exe or GoTo Opener.dmg file will automatically start downloading.We don"t recommend that customers do this if they frequently join support sessions, as they will lose the benefit of faster join times. Note: If you remove the GoTo Opener application at a later time, you'll need to go through the entire download process again. ![]()
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